Agents Representative - Victorian property industry training | ACOP

Agents Representative

Property Services Training Package CPP07
Modes Offered

Online, In-House

To work in the real estate industry in Victoria, individuals must successfully complete the four (4) Units of Competency required to become an Agents Representative.


An individual registered with an Agents Representative will be employed by a Victorian Estate Agent, known as the Officer in Effective Control. They will be able to perform any of the functions of that Estate Agent. The agent may be a salesperson or a property manager but cannot operate their own real estate business.

The training offered by the Australian College of Professionals is accepted by Consumer Affairs Victoria as the approved course of study for Agents Representatives.

Since 2010, the Australian College of Professionals has been conducting training courses for people to complete the Statement of Attainment required to enable students to be employed as an Agents Representative under section 16(1)(b) of the Estate Agents Act 1980.

The four (4) Units of Competency required to obtain the necessary skill set to become employed as an Agent’s Representative in Victoria are taken from the following Nationally Recognised Qualification CPP40307 ~ Certificate IV in Property Services (Real Estate).

CPPDSM4007A         Identify legal and ethical requirements of property management to complete agency work

CPPDSM4008A         Identify legal and ethical requirements of property sales to complete agency work

CPPDSM4009            Interpret legislation to complete work in the property industry

CPPDSM4080A         Work in the real estate industry

In-house courses are also available for groups of six (6) or more throughout Victoria. Our trainers will come to your office to conduct your Agents Representative course at a time that suits you and your staff. Courses are conducted in a Self-Study plus one (1) day tutorial format whereby students receive their course materials for pre-reading ahead of the one (1) day tutorial with our trainer.

In addition to Victorian Property Services courses, the Australian College of Professionals is approved to conduct the prescribed Salesperson Registration Certificate course for Queensland as well as the Certificate of Registration qualifications for NSW

Frequently Asked Questions (FAQs)

Complete our online enrolment form HERE.

If you enrol and pay at the same time, you will receive instant access to commence your study through the online Student Portal. Alternatively, you may still enrol and request an invoice and once you have paid the invoice, your online access will be sent to you.

Please ensure that you enrol with a unique email address. If the email address you provide is already in use by another person (for example, a colleague), the system will not be able to create your own Student Portal login.

Click HERE to download the Agents Representative course brochure for enrolment fees

This course is only offered online.

You will be provided with a username and password to access your course through our online Student Portal system.

It is important to ensure that you store your login details safely as you can log in and out of your portal at any time.

Please note that although our online training portal is compatible with mobile phones, some of the assessment activities relating to the completion of forms can only be accessed through the Adobe Reader Program, which means that you will be required to complete these aspects of your training using a computer, laptop or tablet.

Hard-copy versions of the online content are available for purchase. If you would like a hard copy of the course content posted to you, this can be organised at a cost of $66 inc GST per course.

You will be given 2 months to complete this course.

There are no educational entry requirements in order to undertake the training course, however, to be eligible to be employed as an Agent’s Representative you must:

  • be 18 years of age or over
  • have a registered address in Victoria
  • have successfully completed the Units of Competency prescribed for Agent’s Representatives under the Estate Agents (Education) Regulations 2008
  • within the last 10 years, not have been convicted or found guilty of any offence involving fraud, dishonesty, drug trafficking or violence which is punishable by imprisonment for three months or more (whether or not a sentence of imprisonment was imposed)
  • not be the cause of a claim being made against the Victorian Property Fund
  • not be insolvent under administration (a bankrupt or in administrative arrangement)
  • not be a represented person under the Guardianship and Administrative Act 1986
  • not be presently subject to a declaration by the Victorian Civil and Administrative Tribunal that you are ineligible to act as an Agent’s Representative
  • not be the subject of any order by any regulatory body disqualifying them from acting as an Agent’s Representative

If you are struggling with your Agents Representative course or wish to clarify any issues, you can contact us during business hours and we will arrange for you to speak with a trainer as soon as practicable. We also encourage you to email your queries to us at prior to our trainer’s call so that we can organise the most appropriate trainer to contact you.

At the conclusion of your training course and the successful completion of all assessment tasks, you will have achieved a Statement of Attainment prescribed for Agent’s Representatives under the Estate Agents (Education) Regulations 2008.

Already working as an Agent’s Representative and have you been registered on the Consumer Affairs Victoria (CAV) website for at least 1 year out of the last 3 years? Want to further your education and career opportunity? Then check out our Victorian Estate Agents Licence

Agents Representative


“I have absolutely loved studying with ACOP.  Anytime I needed help, a trainer was always available to assist me. I have recommended ACOP to everyone and can’t wait to start my licence”

Amanda Li

“Thanks to the amazing team at the Australian College of Professionals, I am now ready to begin my real estate journey”

Jacob Findle

“I have studied at a few places before, but by far, ACOP certainly takes the cake. Trainers were very knowledgeable and supportive. Highly recommend”

Andrew Lawson

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