NCAT – Present at hearings
in real estate

Property Services Training Package CPP07
Modes Offered

Online, Face-to-Face, In-House

The Australian College of Professionals conducts a one (1) day training course that focuses on both the theoretical and practical aspects of preparing for and attending Tribunals.


For those real estate agents who have chosen to specialise in property management, they will most likely find themselves at the NSW Civil and Administrative Tribunal (NCAT) representing the interests of the property owner (your landlord).

This training module addresses the need for training in the area of presenting at hearing in relation to property matters and examines the national Unit of Competency from the CPP41419 – Certificate IV in Real Estate Practice qualification:

CPPREP4503       Present at hearings in real estate

If you already have a licence, you can complete this course for your own professional and skills development. In addition to the additional knowledge and skills, this module will also meet the 3 hours Elective CPD requirements for Class 1 or Class 2 licensed agents.

Frequently Asked Questions (FAQs)

Complete our online enrolment form HERE.

Please ensure that you enrol with a unique email address. If the email address you provide is already in use by another person (for example, a colleague), the system will not be able to create your own Student Portal login.

Click HERE to download the NCAT course brochure for enrolment fees

This course is offered face-to- face or online.

The NCAT course is conducted over a one (1) day workshop. You can download our calendar to review our upcoming face to face dates.

For face to face assessments and online study, you will be provided with a username and password to access your course through our online Student Portal system.

It is important to ensure that you store your login details safely as you can log in and out of your portal at any time.

Please note that although our online training portal is compatible with mobile phones, some of the assessment activities relating to the completion of forms can only be accessed through the Adobe Reader Program, which means that you will be required to complete these aspects of your training using a computer, laptop or tablet.

For online study, hard-copy versions of the online content are available for purchase. If you would like a hard copy of the course content posted to you, this can be organised at a cost of $66 inc GST per course.

You will be given 3 months to complete this course.

There are no educational entry requirements in order to undertake this training course.

If you are struggling with your NCAT course or wish to clarify any issues, you can contact us during business hours and we will arrange for you to speak with a trainer as soon as practicable. We also encourage you to email your queries to us at prior to our trainer’s call so that we can organise the most appropriate trainer to contact you.

At the conclusion of the training course and the successful completion of all assessment tasks, you will receive a Statement of Attainment for the national Unit of Competency noted above.  These Units of Competency are part of the Certificate IV in Real Estate Practice qualification.



“I found the NCAT course to be extremely practical and it truly prepared me for any future tribunal cases. Rosemary is so passionate about all things property management and this makes her a fantastic trainer ”

Julieanne Hasler

“For anyone who works in property management, this is a fantastic course as it sets you up for the skills required to attend hearings. I went away feeling so much more confident and prepared. The support provided was also readily available. Have recommended this course to other property manager in my office.”

Thu Huang

“A big thank you to the team at ACOP. The NCAT skills course was very in-depth and based on real case scenarios. I have been training with ACOP for several years and wouldn’t go anywhere else”

Bernadette Copeland

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