Certificate IV in Business

Business Services Training Package BSB
Modes Offered

Online, Distance Education

The Australian College of Professionals conducts online training program for people to complete the training required to obtain a BSB40120 Certificate IV in Business.


The Certificate IV in Business course is developed and delivered by current industry professionals and solicitors. This means that students are able to benefit from the analysis of real cases and scenarios and receive the most up to date knowledge of legislation and industry best practices.

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

There are twelve (12) Units of Competency required to obtain the necessary skill set to obtain the BSB40120 – Certificate IV in Business qualification. These Units of Competency are:

Core Units

    • BSBCRT411     Apply critical thinking to work practices
    • BSBTEC404     Use digital technologies to collaborate in a work environment
    • BSBTWK401     Build and maintain business relationships
    • BSBWHS411    Implement and monitor WHS policies, procedures and programs
    • BSBWRT411    Write complex documents
    • BSBXCM401    Apply communication strategies in the workplace

Elective Units

    • BSBPEF402      Develop personal work priorities
    • BSBPEF502      Develop and use emotional intelligence
    • BSBHRM417    Support human resources functions and processes
    • BSBOPS401     Coordinate business resources
    • BSBOPS405     Organise business meetings
    • BSBTEC402     Design and produce complex spreadsheets

This qualification will assist you in making an application for positions such as:

    • Accounts supervisor
    • Executive personal assistant
    • Office administrator
    • Project assistant

This qualification of BSB40120 Certificate IV in Business, can provide for specialisations. ACOP is providing training in the specialisation of “Administration”.
The achievement of the “Administration” specialisation will be identified on your testamur as BSB40120 Certificate IV in Business (Administration).

Looking at reducing your course fee even further?  And why wouldn’t you
The College is an approved provider of government subsidised training programs, and as such as the ability to offer training programs in selected qualifications in NSW through a government-funded program, known as “Smart and Skilled”.

To start the eligibility process for government-funding, visit our Smart & Skilled page and complete the Enrolment Form. This is simply a “tentative enrolment” and does not bind you to a formal enrolment. It provides the information that ACOP requires to check your eligibility for government funding.

Where to next…
Looking to further your career? Then the next step for you may be the Diploma of Leadership and Management.

Frequently Asked Questions (FAQs)

Complete our online enrolment form HERE.

Please ensure that you enrol with a unique email address. If the email address you provide is already in use by another person (for example, a colleague), the system will not be able to create your own Student Portal login.

Click HERE to download the BSB40120 Certificate IV in Business course brochure for enrolment fees

This course is only offered online.

You will be provided with a username and password to access your course through our online Student Portal system.

It is important to ensure that you store your login details safely as you can log in and out of your portal at any time.

Please note that although our online training portal is compatible with mobile phones, some of the assessment activities relating to the completion of forms can only be accessed through the Adobe Reader Program, which means that you will be required to complete these aspects of your training using a computer, laptop or tablet.

Hard-copy versions of the online content are available for purchase. If you would like a hard copy of the course content posted to you, this can be organised at a cost of $66 inc GST per course.

You will be given 2 months to complete each Unit of Competency.

There is a total of 12 Units of Competency.

There are no educational entry requirements in order to undertake this training course.

If you are struggling with your Certificate IV in Business course or wish to clarify any issues, you can contact us during business hours and we will arrange for you to speak with a trainer as soon as practicable. We also encourage you to email your queries to us at enquiries@acop.edu.au prior to our trainer’s call so that we can organise the most appropriate trainer to contact you.

At the conclusion of your training course and the successful completion of all assessment tasks, you will be issued with an Academic Testamur for the BSB40120  Certificate IV in Business

Yes, Government Funding is available for this qualification.

Click HERE for further information on the different types of government funding available.

Business Administration


“I completed my Certificate IV in Business with ACOP and really enjoyed the course. It was easy to operate the online system and trainers are very helpful.  After completing my course, I even managed to get full-time employment! Looking forward to moving on to my Diploma of Leadership and Management next ” 

Chung Ming Hao

“I have been sending my new employees to the Australian College of Professionals for years. The business admin course is a fantastic stepping stone to further their skills. The traineeship program is run very smoothly and highly beneficial for both employee and employer. Can’t recommend ACOP any higher than I already do. Rosy and her team should be extremely proud of the business they run”

Meredith Watt

“A great, comprehensive course to help develop those everyday office skills. The staff were super friendly and always efficient. I heard about ACOP through a friend, and now that I have completed my course too, I would certainly recommend them others. Thank you to everyone at ACOP. You made my experience enjoyable” 

Mindy Kaueer

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